INFO COVID-19

Before you go to the airport

Do not go to the airport if you have the following symptoms: fever, cough, shortness of breath, loss of taste or smell.

Complete the forms requested by the airline.

Ensure you have enough medical face masks for your journey.

At the airport

Only travellers may enter the airport terminal building.

Leave enough time to allow for checks and new procedures.

The wearing of face masks is compulsory inside the terminal.

Keep a safe distance from other people and follow the hygiene measures.

Departure airport

Ask airport or airline staff if you have any questions or concerns.

Check in online if possible, bring everything you need for your journey and have all documents ready.

Make sure to practice physical distancing, wear a medical face mask and expect to be refused boarding if you don’t.

Comply with thermal screening, if requested.

On the plane

Practice hand hygiene, follow cough etiquette and wear a medical face mask.

Watch the cabin safety demonstration to be aware of specific instructions for your flight.

If you feel ill while travelling, inform crew and seek medical care as soon as possible.

Limit your movement in the cabin to that essential for well-being.

Arrival aiport

Practice physical distancing, hand hygiene and cough etiquette and wear medical face mask.

Collect your bags and leave the terminal building as soon as possible.

Passengers coming from third countries must bring to the airport a Passenger Location Card provided by the airline, and go through the temperature check of the Border Health Care.

Reduce the risk of virus transmission by minimising interaction with people in the arrival terminal.

If somebody is going to pick you up, remember that they must wait for you outside the terminal building.